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Communication
How you reach families and staff — SMS, voice, and automated email notifications, plus the templates and settings behind them.
Email & Notifications
SMS
- What does “Client has opted out” mean in SMS?
- How do I check my texts without leaving the page I'm on?
- How do I see a family's details while I'm texting them?
- How do I assign an SMS conversation to a teammate?
- How do I see when a teammate is typing in a conversation?
- How do I start a new SMS conversation?
- What do unread, open, and closed SMS conversations mean?
- How do I link or relink an SMS conversation to a client?
- Why did my SMS fail to send, and how do I resend it?
- How do I block or unblock a phone number in SMS?
- How do I schedule a one-time text to send later?
- How do I use SMS conversations?
- Batch SMS Best Practices
- Creating and Using SMS Templates
- How do I batch SMS all clients in an event?
- How do I create SMS templates?
- How do I remove staff bios from appointment and group class SMS notifications?
- How do I send a batch SMS to my staff?
- How do I send an SMS to all clients in a group class?
- Sample of Privacy Policy for SMS Marketing
- SMS: Frequently Asked Questions
- Using the URL Shortener on Opus1.io