In opus1.io, managers and owners have the ability to update the status of an appointment using the "Override Appointment Status" feature.
In Opus1.io, managers and owners can update the status of an appointment using Override Appointment Status once a lesson has been canceled to reactivate the lesson, change the cancellation type, or otherwise change a canceled lesson to one of the other statuses listed below.
The following statuses may be assigned to appointments.
| Status | Definition |
| Active | the appointment is scheduled to occur, the status of any scheduled appointment not yet canceled/closed |
| Staff Canceled | the appointment was canceled due to staff absence |
| Late Canceled | the appointment was canceled due to a late client request |
| Canceled | the appointment was canceled due to the client's request |
| Closed | the appointment is not happening due to closed hours/days (holidays) |
| Deleted | the appointment is deleted and invisible on the schedule (cannot be undone) |
| Completed | status of any appointment where attendance was taken |
To override the status of an appointment, click on a canceled lesson from the main schedule or a client/staff's individual schedule, then click Override Appointment Status.
Select a new appointment status, then click Override Appointment Status.
Note that credits already issued will not be automatically reverted/overridden, so a manual adjustment of credits may be necessary after overriding an appointment's status.
