---
title: Using Appointment Waitlist Notifications
description: The article highlights the functionality of the Appointment Waitlist Notifications feature. This feature enables clients to receive automated notifications when a desired appointment time, location, staff, or service becomes available.
---

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# Using Appointment Waitlist Notifications

## The article highlights the functionality of the Appointment Waitlist Notifications feature. This feature enables clients to receive automated notifications when a desired appointment time, location, staff, or service becomes available.

 

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Using Appointment Waitlist Notifications

 

Our **Appointment Waitlist Notifications** feature allows your clients to be automatically notified when a requested time/location/staff/service appointment becomes available. A waitlist notification request can be for a single appointment or a recurring weekly appointment.

When an appointment slot matching the provided criteria opens up, a notification will be automatically emailed to the specified client and/or their account managers with links to self-book the available appointment slots. Notifications are re-sent every 72h.

Those notified can choose to unsubscribe and no longer receive the notifications.

 

![waitlist](https://kb.opus1.io/hs-fs/hubfs/waitlist.png?width=670&height=320&name=waitlist.png)

1\. Here you can filter appointment waitlist notifications by **client, staff, service,**  **status** (active or disabled), or **client status** (member, prospect new, etc.)

2\. Here you can toggle to show only appointment waitlist notifications where clients were **notified** (via email), a **match** was found, or both.

3\. Here you can refresh the interface or create a new appointment waitlist notification.

4\. Here you can **delete, disable**, or **update** existing appointment waitlist notifications.

Below is an example of a waitlist notification sent to Alice Doe and her account managers after one or more appointment/group class slots corresponding to the specified criteria became available.

 

  ![2-May-25-2023-05-55-37-1154-PM](https://kb.opus1.io/hs-fs/hubfs/2-May-25-2023-05-55-37-1154-PM.png?width=670&height=656&name=2-May-25-2023-05-55-37-1154-PM.png)

 

Alice and her account managers can click one of the available slots above and will be linked to a page in [Opus1.io](http://Opus1.io) with the full details of their prospective booking.

They will be required to agree to the service's terms and conditions and provide payment information before completing the booking.

 

![3-May-25-2023-05-55-55-6566-PM](https://kb.opus1.io/hs-fs/hubfs/3-May-25-2023-05-55-55-6566-PM.png?width=670&height=391&name=3-May-25-2023-05-55-55-6566-PM.png)

 

**Watch the video above to learn step-by-step how to use our Appointment Waitlist Notifications feature!**

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