I'm changing my cancellation policies. Will my clients' lessons automatically update with the new cancellation policies?

This article addresses the impact of changing cancellation policies on clients' lessons. When you update the cancellation policies for your services, the appointments and sessions of your clients will automatically reflect the new policies

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When you update your services' cancellation policies, your clients' appointments and sessions will automatically update to reflect the new policies and all future cancellations will fall under the new policy.

 

However, no adjustments are made to credits issued under a previous policy and any retroactive adjustments to credits must be manually applied.

 

To learn more about updating your services' cancellation policies, click here.