How do clients join their online appointments/sessions?

This article explains how clients can attend their appointments/sessions online via video conferencing links assigned by staff or room.

Opus1.io allows clients to attend their appointments/sessions online via video conferencing links (Zoom, Google Meet, etc.). Video conferencing links can be assigned per staff or per room. When links are assigned per room, they override the staff's video conferencing link, if assigned.

To connect to their online appointments/sessions, clients need to login and click the Join Online button on their upcoming schedule. 

 

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Note: An online lesson can be joined no more than 15 minutes prior to the start of their lesson. Before then, the button will be greyed out. 

To Add A Video Conferencing Link To A Staff Profile

First, click on the edit button (the pencil icon) on their profile.

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Scroll down to Online Video Conference link and paste the applicable link, e.g. meet.google.com/mshjjkwhefw. When you are finished, scroll down and click UPDATE STAFto save your changes.

 

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To Add A Video Conferencing Link To A Room:

 

Go to Locations/Rooms in your main settings menu. Then, click the update button on the location for which you wish to add video conferencing links to that location's rooms. 

Note:
only owners can update location settings.

 

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Next, scroll down to the Rooms section and click on the edit button (the pencil icon).

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Here, you can add a video conferencing link. E.g. meet.google.com/fjhskf8234n. Then, click Update to save your changes to the room. Finally, click Update Location at the bottom of the location settings to finalize your changes.

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