How do I void an invoice?

This article explains the process of voiding an invoice in Opus1.io.

Invoices that are voided are:

 1. Marked as Voided

 2. No longer due

 3. And won't be processed by auto-pay

NOTE: Invoices tied to an active subscription cannot be voided and must be discounted to zero and closed instead. For help discounting invoices, click here.

To void an invoice, navigate to your client's profile and scroll down to the Invoices section. Here you can see your client's most recent invoices. If you don't see the invoice you wish to void, click See all invoices.

Find the invoice you wish to void, then click the Update button.

Before you void an invoice, you will need to reopen it. To reopen an invoice, click the Reopen Invoice button. To void an invoice, click the Void Invoice button.

Before the invoice is voided, you will receive the following warning:

As stated above, once an invoice is voided all payments will be refunded. If you wish to void the invoice, click the CONTINUE button.

Once your invoice has been voided, the invoice will be labeled (VOIDED) in your client's invoices.

To view your client's past voided invoices, toggle Show voided invoices on their invoices page.