This article explains how do you delay an auto payment on your client's subscriptions
To delay an auto payment on your client's subscriptions, navigate to your client's profile page and scroll down to the Subscriptions section. If you don't see the subscription for which you wish to delay an auto payment, select See all subscriptions.
Here you'll see all the subscriptions associated with your client's profile. Click the Update button on the subscription for which you'd like to delay an auto payment.
Scroll down to the Plan section of the Update Subscription window. Should the monthly invoice auto-pay be processed a certain number of days before or after the due date? controls when auto payments on this subscription are processed.
If you wish to delay the auto payment, toggle on Should the monthly invoice auto-pay be processed a certain number of days before or after due date? and select a number of days from the sliding bar.
A positive number represents the number of days after the first day of the month, while negative days represent the number of days before the first of the month. By default, auto payments are processed on the first of every month, represented here by "0" on the sliding bar.
To delay auto payments, slide the bar to a positive number, then scroll down and click Update at the bottom-right of the Update Subscription window to save your changes. Your client's subscription will now be auto-processed after the first of the month by the number of days specified by the slide bar.
Alternatively, if you wish to disable autopay for your client's subscription, toggle off Auto-pay in their subscription's settings and click Update to save. When auto-pay is disabled, your client's invoices will remain open and due until the client or staff pays the invoice manually.
