---
title: How do I customize the client notes requested at a self-booking?
description: This article explains how to customize the requested client notes per-service for self-booking and how to make the field required. This is useful when different information may be required to enroll in different services.
---

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# How do I customize the client notes requested at a self-booking?

## This article explains how to customize the requested client notes per-service for self-booking and how to make the field required.

![](https://kb.opus1.io/hs-fs/hubfs/Screenshot%202024-02-21%20at%2012-25-59%E2%80%AFPM-png.png?width=688&height=1682&name=Screenshot%202024-02-21%20at%2012-25-59%E2%80%AFPM-png.png)

Opus1.io allows you to customize the message included in the client note field at self-booking and to make the field required. This is useful when particular services require more information about the client than others. For example, a music school may want to know whether a client enrolled in an electric guitar lesson has their own guitar and amplifier. 

**NOTE: **currently this feature is only supported for appointments.

To customize the client note displayed for a particular service, navigate to your **Services **page and click **Update **on the service to be modified. Then, click the **edit button **(the pencil icon) in the **Details **section under the **General **tab. Then, scroll down to the setting **Self-booking client note placeholder**. 

When customizing the self-booking client note placeholder, you may use the placeholder, which will be replaced by the participant client's name at self-booking checkout.  
![](https://kb.opus1.io/hs-fs/hubfs/Screenshot%202024-02-21%20at%2012-31-50%E2%80%AFPM-png.png?width=686&height=1641&name=Screenshot%202024-02-21%20at%2012-31-50%E2%80%AFPM-png.png)

If you wish to make this field required, toggle on (green) the setting **Require client note at self-booking**. 

![](https://kb.opus1.io/hs-fs/hubfs/Screenshot%202024-02-21%20at%2012-36-50%E2%80%AFPM-png.png?width=688&height=1650&name=Screenshot%202024-02-21%20at%2012-36-50%E2%80%AFPM-png.png)

When the client completes self-booking, the note is sent to the staff of the appointment as a client comment within Opus1.io and as an email notification. 

![](https://kb.opus1.io/hs-fs/hubfs/Screenshot%202024-02-21%20at%2012-43-13%E2%80%AFPM-png.png?width=687&height=1807&name=Screenshot%202024-02-21%20at%2012-43-13%E2%80%AFPM-png.png)

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