How do I create a trial payment plan for my group classes?

This article guides users on how to create a trial payment plan for group classes in Opus1.io.

 

To create a trial payment plan for your session Services, navigate to the Services page and find the service for which you wish to create a trial payment. Click the Update button on that service and navigate to the Payment tab. Click the Edit button (the pencil icon) and scroll down.  

 

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Click the Create Payment Plan button. 

 

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Then select Single visit (cash or credit) as your payment plan template. 

 

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Next, specify the details of your trial payment plan. 

  • In the name field, we recommend the name of the service followed by the plan type. E.g. My Little Mozarts Trial - Single Visit
  • If this plan will be made available for self-booking, provide a description in the description field that indicates this plan is for one-time trial visits. 
  • If booking a trial should also reserve a future time-slot for the student in case they convert, enable Should the participant be pre-enrolled for future session dates (unpaid). 
  • For extra visibility on the Today Dashboard, we recommend enabling Should a session or appointment booked with this plan be spotlighted in the Today dashboard. This allows your staff, managers, and owners to be aware when a trial student is attending a group class today. 

 

  • To easily track group class trial students though the client lifecycle, we recommend assigning the following lifecycle statuses when clients book with this trial plan:
    • Client lifecycle status after booking: Prospect (trial)
    • Client lifecycle status after attending: Prospect (trial follow up)
    • Client lifecycle status after cancellation: Prospect (follow up)
  • If you are an Opus1.io PLUS customer, you can also auto-tag clients that book with this plan by creating tags in the Assign tags to clients who book this plan field. 
  • Click ADD SINGLE VISIT SESSION PLAN when complete.

 

 

Finally, click 'Enable for Self Booking' and then 'Update Service' to save your payment plan.

 

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